Friday, 12 November 2010

Doctors

If you've always been relatively healthy, I think the thing that might surprise you most about becoming sick, is on just how many levels you have to fight.

You can. perhaps, imagine the physical fight. It's demanding, daily challenging, exhausting and unremitting. You live in a kind of endless Groundhog Day which just repeats and repeats as weeks turn into months and months turn into years.

From reading my blog and others, you might be starting to get an idea of the bureaucratic fight. The endless forms, the badly designed benefits, the assessments and statements and tribunals.

But, without any shadow of a doubt, the hardest fight of all is often with the very people employed to help you. The only times I've ever wanted to give up, have been when a doctor or nurse is either incapable of doing their job, unwilling to or - the worst of all - too cruel to.

A doctor or a nurse holds a unique position of power. They and they alone hold the key to unlocking our lives. They must write the referrals, they must make the phone calls, they must write the prescriptions and they decide what is wrong with us. Sometimes you are bedridden and totally dependant on a nurse and she has the power to decide when you eat, when you sleep, when you suffer in pain - even when you relieve yourself.

The first great Sickness Battle often comes when you are trying to get a diagnosis. There is an odd sense of being "guilty until proven innocent" but you're not sure what you are guilty of. It took me 6 years to be diagnosed with Crohn's disease - 6 years of being told I was "just entering puberty" "just depressed," or "just anorexic". the GPs only saw a young girl who was very thin and being sick a lot and decided they knew best. My poor mother fought and fought for 6 long years, before anyone even bothered to do a single test. It was frustrating, astounding even, to sit in a consultation, describe your symptoms and be told "It's probably all in her head" or "does she have any problems at school?" or the worst, "Are there any problems at home?"
Over and over and over doctors fobbed us off, sent us away and left us helpless. I loved school, had lots of friends and a lovely family life, but in the end, you even begin to doubt yourself. Am I making myself ill? Is it my fault?

The truly frightening thing is, this is not unusual. Read through the comments on this very blog, ask a friend with a long term health condition - this is the norm. GPs seem to exist as a barrier to care, a shield to guard precious NHS resources. First you are sent away. Then you are sent away with a prescription, then you are sent away with a different prescription, then, finally, if you are persistent enough you might be referred to a consultant.

I've spoken a little about pain. The truth is, though many hundreds of thousands of people endure terrible pain on a daily basis, very few are allowed any analgesia. Doctors have the power to choose to alleviate your suffering or not. More often than not, they won't prescribe strong painkillers and perversely, the more you beg, the more of a junkie you sound. I remember having to call a doctor out one night in screaming agony and when she got to the house and we explained that I had Crohn's, she gave me a good telling off, telling me she "Didn't prescribe pethidine for tummy bugs." I was clearly obstructing, but she didn't so much as examine me, although just a few weeks later, my bowel perforated.

The more you get to know your condition, the more of an expert you become. It often isn't long before you are the specialist in your own condition, with a wide knowledge of treatments, the pathology of the disease, it's symptoms and it's side effects. Soon, you know as much, if not more than your Consultant, never mind your GP. At this point you discover most doctors don't like this at all. They hate being told their job. You learn a thousand different ways to tell them things without seeming like a know all, to pander to their ego whilst making sure they do what you need them to. You never get cross, you never raise your voice, and you never, ever, cry. If you want to query a prescription, you imply that you are the forgetful one and can't quite remember the dose, so that they have to look it up in the BMJ and realise their own mistake. If they don't know what something is, you casually query an "article" you read describing something "a bit like it" allowing them to save face by mentioning the name of the complication as though you aren't sure how to pronounce it.

You fight to get the right medications, you fight to get treatments you desperately need, you fight to be seen before you become critically ill, you fight not to be given drugs you are allergic to, you fight to be admitted and time and time and time again, you fight for your life. It's not your job or your hobby, it's your life. When they say "Well, let's see how you are in a month or two," it's just their job, but a month or two for you might be too late.

I used to describe it like this : There are Vocational doctors and Conveyor-Belt doctors. Vocational doctors are wonderful. They want to make you better, they empathise with your symptoms, they hold your hand and sit on your bed and they care. Conveyor-Belt doctors are doctors because Mummy and Daddy would accept nothing less. They surf in on a wave of expensive education and arrogance, spraying us tiny people in their wake. They talk to a spot above your head, they never listen and they're too busy thinking about the Chief Exec's office to give any thought to what might actually be wrong with their patients.

When I first became a patient in the mid to late 80s, doctors still enjoyed an almost God-like status. They were autonomous, largely unaccountable and never questioned. A doctor who made a mistake was rarely struck off, just quietly moved to another hospital. An incompetent or ignorant doctor had the freedom to act as he wished, safe in the knowledge that the BMA would rarely step in.

Over the years, things have improved. Doctors are more willing to share best practise with one another and take on new ideas. They are more accountable and on the whole, have better patient skills. But, every now and then, even after 27 years with a double-doctorate in doctor handling, I run into a dinosaur. 5 months of my life were totally ruined as recently as last year by a doctor who simply refused to deviate from What He's Always Done. He refused to return any calls, mismanaged my care, left me in excruciating pain with a raging-out-of-control infection, and all of this eventually lead to me having a massive seizure. When I complained, the vast NHS net of silence descended, notes were lost, letters amended and that was that. Even with all my knowledge of the NHS, my infinite patience and masterful tact, I still hit brick walls and there is simply no way at all to penetrate them. Once a doctor has said "no" you have nowhere else to go. If a doctor chooses to take his time, you just have to wait, if he chooses not to believe you, then that's that.

Any government that really wanted to save the NHS money, would take on the BMA head on. They consistently block progress and innovation and still run what is as good as a "closed shop" when it comes to accountability. The entire doctor patient relationship needs an overhaul, but it's rare indeed to find a politician who is up for the fight.

**I wrote this little poem one day in bed, waiting for a house call from some unknown, on-call doctor. I wrote the first part as I fretted about whether or not they'd be kind or cruel, whether they would deign to relieve my suffering or just conclude that I was a junkie. The first part was written just after I called him out, the second part three hours after my original call, as I still hadn't heard. I was just 17 years old and already so cynical.......

Doctors


He won’t believe me I know he won’t,
In his 4 x 4 and laboratory coat.

He’ll call straight back, she said he will.
I’m to tell him it hurts and explain that I’m ill.

He won’t be listening, anyway.
With his dinner waiting and golf to play.

He won’t sit down or examine me,
He’ll wait at the door, impatiently.

He won’t stay long, I’ve seen it before.
He’ll shove in the needle then run for the door,

But on the way out, he’ll find the time
To lecture me sternly for all my crimes.

He’ll scold my weakness in calling him out,
For eating or breathing or lazing about,

And all he’ll see is my skeleton frame.
He won’t check my notes or remember my name.

He won’t believe me, I know he won’t
In his 4x4 and laboratory coat.

*****

He hasn’t called back, they never do.
We’ve called again, but I’m 4th in the queue.

He’s probably still at the golf club bar,
Or had one too many to drive his car.

But really, don’t worry, I’m used to it all.
I learnt not to scream, there’s no point at all.

It only confirms what they know to be "Fact",
My selfish psychosis all part of the act.

He won’t believe me, I know he won’t
In his 4x4 and laboratory coat.

Thursday, 11 November 2010

Day 1

**While I'm in hospital, I'll probably post much more. I've always wanted to be able to convey the frustrations, brilliance and terror of a long term hospital stay, and this finally gives me a chance.

For the next few weeks, I'll try to give a full picture of what goes on. In particular, I want to point out areas where things have improved and areas where I think simple changes to the NHS could save millions or make the system work better for the patients.

Treat my site as more of a soap opera for the next week or two. If I write about anything else, it will have a title, otherwise posts will just appear under Day1, Day 2 etc. (You might just want to check up at the end of the day, so that you get each instalment in a more coherent chunk.)

So, not the best of starts, but definitely not the worst.

It took two hours for the doctor to come and see me and do her admission notes. She was very good though - spoke to me like an equal and asked good, thorough questions. She'd even read through my notes a bit beforehand. (Might sound obvious, but you'd be amazed at how many don't!)

There was the usual confusion over my meds - none on the ward, pharmacy wouldn't be able to send any up until evening. (and that was apparently "fast tracked"!) Then a mad flurry when I explained evening was too long, then the injection came, but without the anti-sickness part - all the usual stuff.

In a day or two we will be much more used to each other and this will all settle down. I will slow down and get used to the institutionalised nature of everything.

Lunch was yummy by the way - all cooked fresh and tasty!

Day 1

I finally got a call last night at about 7pm, saying they had a bed for me. There was no way I could leave there and then, so we've just trudged up the M11 this morning.

On the way up, I'm on edge.

Will the bed still be available? Will I be on a proper bowel ward or squeezed in with the geriatrics or gynae patients? Will the staff be nice?

The biggest fear of all is handing over control. Anyone with a chronic condition will have spent years working out the best regime for them. As soon as you go into hospital, you have to hand over all your medicines and routines to other people and it's horrible. On a good ward now, they will let you "self administer" your drugs, giving an element of control back, but that doesn't include controlled drugs like opiates. Those you have to ask a nurse for and then wait until she has time to find a colleague, draw up the injections and get back to me. Once I'm at this stage, all I really need is regular painkillers and anti-sickness injections. Literally the entire success or failure of my stay will depend upon the attitude towards pain and how busy the staff are.

If you could see me now, you'd laugh. I have my own tea cup, my own teabags, my own blanket and pillow, my laptop, a picture of my boys up on the side - it's a bit like a Travelodge in my bay. As long as they bring me regular tea, feed me and keep me comfy, I'll be no trouble at all......

Wednesday, 10 November 2010

Benefit Irony

Something important I felt I should point out, is just how difficult claiming sickness benefits already is.

According to the Compass report I posted a few days ago,

http://diaryofabenefitscrounger.blogspot.com/2010/11/compass-report-into-esa-assessments. (a fascinating but worrying read, do take a look if you haven't already)

the OECD concluded that our work capability assessments were the toughest in the world before ESA was even introduced.

I don't bother claiming for most things as it's just too, too stressful. I only claim Incapacity Benefit and though I'm entitled to DLA and possibly other help, I stopped claiming it, as I just felt too much under suspicion and the actual process of applying was just too traumatic.

The irony is, that when you most need the help, you are least capable of getting it. You just don't have the strength to fight the inevitable frustrations of getting the forms, (40 pages+) filling them in, reminding yourself with every answer just how sick you are, waiting for a decision, forms getting lost somewhere in the bureaucratic swamp, starting all over again, endless waits on the phone being given number after number until I get hold of the right person.....

Imagine you have appendicitis for a moment. The pain is excrutiating, it muddles your brain with cotton wool, you certainly wouldn't be capable of doing the equivalent of a full day's work and being endlessly patient with people at the other end of the phone. You worry about being "under suspicion" all the time - "What if someone's following me? Taking pictures? What if they catch me on a rare good day and accuse me of fraud?" Too, too scary.

Most of us don't dare to stop our benefits if we do feel OK for a while, because the system is so complicated and time consuming. You live in terror that once you step out of he system, you might never be allowed to step back in.

As I wait for the call to tell me there's a bed in hospital for me, I am terrified about how we will get by. Last time, it cost us £9,000 in lost work days for Dave, petrol to and from hospital, B&Bs for Dave and the boys to stay in when they come up at weekends to visit, prescription charges, parking fees  etc etc.

I should be only really be concentrating on getting well, but the system just does not allow me to.

Rock Bottom

This morning, I can't function.

On top of all my usual symptoms, I feel "odd".

I'm shaky and tingly and I have no energy. When I say no energy, I think that's the hardest to convey. I literally can't get out of the chair, can't do a thing.

I think the problem is probably absorption. I've been on steroids since I was 16. In those days, they didn't really do anything else and I was left on them for so many years, I became dependant on them. In the end, your adrenal gland just stops functioning and you develop something called Graves disease. (They've also given me osteoporosis, but that's another story....)

When my bowel gets really messed up, I don't absorb meds I take orally. I take most things by injection, but I can't have the steroids that way. Normally I just slam the dose right up to ensure something gets through, but I haven't got around to doing that this time.

The result is no adrenaline at all.

I really, really really want to be in hospital today :(

If I feel better later, I'll try to be witty and erudite, but this morning it eludes me.

Tuesday, 9 November 2010

And so it begins.

What is it now 5 months of a Tory government? (I won't even bother with the "coalition" bit - that's not what we've got)

Over the years, I've got to know my bowel "team" very well indeed and they know me too.

We have an unwritten code : I stay out of hospital until I'm on my knees, they admit me when I say it's time. ("time" meaning, "OK, this is probably getting a bit dangerous now")

I tell them where the strictures/blockages are, they do a cursory test or two to confirm, then the surgeon does his stuff and we save the NHS a few grand in wasted tests and bed space - every one a winner.

Well, for the first time in over a decade, a very harassed consultant nurse phoned me a few minutes ago - that's right, well past 7.30pm - to tell me there's no bed as yet!! The hospital is on "Black alert." Cuts have meant cancelling agency staff. I joked that it was a bit too soon to blame the government, but in her words, "We're in a terrible mess here already. For a good hospital like ours - a flagship hospital - it's terrifying."

So thank you all those who voted Conservative (and by proxy, the poor misled voters who voted LibDem) There was never any doubt in my mind whatsoever that this would happen, I just didn't think it would be this quick. Anyone who thinks I'm simply seeing things through those comfy old rose-tinted specs is more than welcome to meet me back here in 5 years time, (probably  an op or two down the line for me) when it won't just be regulars like me who are affected, but all of you.....unless of course you've got a few grand spare to pay.

Sunday, 7 November 2010

Petition

A friend from Facebook  Peter Lockhart) designed this petition last night,

 http://www.gopetition.com/petition/40457.html

He was so motivated to help and wanted to keep momentum going after the tremendous success of yesterday's post http://diaryofabenefitscrounger.blogspot.com/2010/11/take-time-to-listen-and-learn-douglas.html that he took the time to write the preamble and put together the petition.

I know lots of you have been posting this site all over the place and I already have so many incredible supporters, so please, do sign Peter's petition and ask all your friends to as well.

Simply copy and paste the address into your browser.

Thanks.

While I'm at it, an enormous and humbled thank you to everyone who has helped me to spread the word about this site and the reality of living with a disability or chronic illness.

It's already had tens of thousands of views and if we keep working, we really might be able to make a difference.

Thank you, thank you, thank you.